Downloads & Resources
FAQs
Product-Specific Questions
What makes DC-Air™ unique compared to traditional sensors?
DC-Air™ is the only completely wireless intraoral sensor, with the highest image accuracy (IA) rating that uses direct-conversion technology. It eliminates image-degrading intermediaries, delivering elite image clarity without cables, while also significantly improving ergonomics and patient comfort.
Is image resolution better than other sensors on the market?
Yes. With leading MTF values and a 26µm pixel size, DC-Air™ delivers crystal-clear imaging, particularly at diagnostic spatial frequencies. This provides better accuracy, fewer retakes, and more confident diagnoses.
Can I capture anterior and posterior teeth with the same sensor?
Absolutely. DC-Air™ is engineered to handle all regions of the mouth. Its flexible alignment and Zero Profile™ holder system allow seamless transitions across imaging zones.
Integration & Compatibility
Will it work with my practice management or imaging software?
DC-Air™ is TWAIN-compliant and compatible with many popular platforms such as Dentrix, Eaglesoft, Open Dental, and more. Bluetooth® ensures continued connectivity even if your Wi-Fi or server are down.
What are the physical setup requirements?
A representative from FTG will help guide you through the onboarding process. Simply plug the receiver into your computer’s USB port and place the docking station nearby. The wireless sensor communicates directly through Bluetooth® Low Energy with no additional power adapters needed.
Clinical & Diagnostic Use
How quickly do images appear on screen?
Images appear within seconds, allowing you to maintain a smooth and efficient clinical workflow.
Is it suitable for pediatric or anxious patients?
DC-Air™’s slim profile and the Zero Profile™ holder system minimize gagging, making it comfortable for older children, geriatric patients, and anyone with a sensitive gag reflex.
What if the sensor gets wet or dropped?
DC-Air™ is IP67-rated for dust and water resistance and built with homogenous silicon construction for durability in daily use.
Business & Support
What’s included in the warranty?
Each DC-Air™ sensor includes a standard 2-year warranty that protects against manufacturing defects. Supplemental Protection Plan is available through FTG, which includes unlimited support, loaner service and deductible coverage for damage/loss scenarios. Contact a representative for full Protection Plan details.
Do you offer demos or trials?
Yes. Qualified practices may request a demo. Contact our team to learn more and see if your practice qualifies.
Are there options for multi-office or bulk purchases?
Absolutely. Visit our Custom Quote page to receive a tailored plan for your practice.
Address
4321 Goshen Road
Fort Wayne, IN 46818
Contact Us
info@ftgimaging.com
(855) 664-1953
Hours of Operation
M-F: 8AM – 8PM ET
S-S: Closed